Our team of metrology experts and engineers can provide technical advice to help our customers i ntegrate 3D measurement technologies into a production environment. Simply change the way it works.” You can, in most of the cases, transform an outdated equipment in a cost-effective way by counteracting machine obsolescence and restoring its full performance. Our motto is “Don’t change your measuring device. Thanks to our extensive coordinate measuring machines (CMM) calibration background, we offer regular certification and calibration services to guarantee the highest levels of system accuracy and repeatability.
In addition, we support customers to keep 3D inspection software systems running effectively in peak conditions. We make sure to develop new features requested by our customers, but also go the extra mile and develop the game-changing capabilities for the 3D metrology of tomorrow. We regularly release software improvements in addition to version updates twice a year. We do our best to deliver consistent service and technical support by both Metrologic Group experts and within our sales network worldwide in the shortest time. Our highly-skilled support team is always there to support and take control of your software remotely for complex situations, if necessary, but also for emergency phone calls. Visit our technical support applications to open a ticket. Our support team will take analyze your request in short time. We encourage our customers to get into the habit of self-service through our knowledge base where they can quickly search for answers to frequently asked questions. Sometimes great service means getting out of the customer’s way, and giving them the tools they need to handle situations by themselves.
We don’t settle for anything else but top-notch customer service. We understand the importance of providing our customers the right tools to succeed in 3D metrology, that is why we provide an extensive range of customer care services.
0 kommentar(er)
